SEVN
Terms of Service
Last Updated: November 3, 2025
These Terms of Service (“Terms”) are a binding agreement between you (“you”) and SEVN WELLNESS, LLC and its parents, subsidiaries, and affiliates (“SEVN,” “we,” “us,” or “our”). They govern your access to and use of www.trysevn.com and any related sites, apps, channels, or services (collectively, the “Site”) and any products or services we provide through the Site (collectively, the “Services”).
By accessing or using the Site, you agree to these Terms and our Privacy Policy (incorporated by reference). If you don’t agree, don’t use the Site or Services.
Arbitration & Class Action Waiver. These Terms require binding arbitration on an individual basis. Please read carefully.
1) Changes to These Terms
We may update these Terms at any time by posting a revised version to the Site. Your continued use after changes post means you accept the new Terms. You can always see the current version on this page.
2) Eligibility; Age Limit
You must be 21 years of age or older and capable of forming a binding contract to use the Site and purchase Products. We verify age during checkout. Do not use the Site or Services if you are under 21.
3) Informational Use; No Medical Advice
SEVN Products are not intended to diagnose, cure, mitigate, treat, or prevent any disease. Statements about our Products have not been evaluated by the FDA. Content provided on the Site and our channels is for informational and educational purposes only and is not medical advice. Always consult a qualified healthcare professional about possible interactions or conditions (including pregnancy, nursing, allergies, or heart/medical conditions).
4) Your Compliance With Law
You’re responsible for knowing and complying with applicable laws where you access or purchase. Availability may vary by jurisdiction. By purchasing, you confirm the Products are legal for you to receive and use.
5) Accounts & User Information
To buy Products, you may need an account or to complete checkout. Provide accurate, current information and keep it updated. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately of unauthorized use.
We may refuse service, suspend, or terminate accounts at our discretion.
6) Orders, Pricing, & Shipping
Your order is an offer to buy; we accept when we send an order confirmation email. We may refuse or cancel an order at any time (e.g., suspected fraud, unlawful destination, out-of-stock).
Prices are subject to change without notice; the price in your confirmation governs your order.
You’ll see shipping/handling at checkout. Title and risk of loss pass to you when we hand off to the carrier. Delivery dates are estimates only.
We may limit sales to persons/regions, limit quantities, discontinue Products, or correct errors (descriptions, pricing, availability) without prior notice.
7) Refunds
Your purchase is covered by our Refund Policy (incorporated here). In brief: 30 days, 50% refund, no return required; excludes non-defective orders over $150. See the Refund Policy page for details and instructions.
8) Acceptable Use
You may use the Site only for lawful purposes. You agree not to:
Harass, defame, or discriminate;
Upload malware or interfere with security;
Scrape, spider, or collect others’ personal information;
Use the Site for spam, phishing, obscene or illegal activity;
Attempt to bypass access or security controls.
We may monitor use and remove content or restrict access to protect the Site, our community, or comply with law.
9) Intellectual Property
The Site and all text, graphics, logos, icons, images, software, code, databases, designs, audio/video, and other materials (“Content”) are owned by SEVN or our licensors and are protected by law. Except for limited personal, non-commercial viewing and printing, you may not copy, reproduce, modify, distribute, perform, display, or create derivative works without our prior written consent. SEVN names, logos, and marks are our trademarks.
10) User Content; Feedback
If you submit reviews, comments, photos, videos, or other content (“User Content”), you grant SEVN a worldwide, non-exclusive, royalty-free license to use, host, copy, modify, display, distribute, and create derivative works from your User Content in connection with the Site and our business (subject to our Privacy Policy). You represent you own or control the rights in your User Content and that it’s lawful and accurate.
We may, but don’t have to, monitor, remove, or edit User Content at our discretion.
11) Third-Party Links & Services
Third-party sites or services linked from our Site are not controlled by SEVN. We are not responsible for their content, policies, or practices. Review their terms and privacy policies before engaging with them.
12) Communications: Texts, Emails, Push
If you provide a mobile number, you agree to receive texts about orders, account updates, and promotions (carrier rates may apply). You can opt out by following the instructions provided (e.g., replying STOP). By providing an email, you agree we may send emails about our Site and Services; you can unsubscribe from marketing at any time.
13) Security
You are responsible for your device, network, and password security. Use of tools intended to compromise security is prohibited. If we believe your password is insecure, we may require a change or suspend the account.
14) Disclaimers
THE SITE, SERVICES, PRODUCTS, AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, SEVN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY. We do not warrant uninterrupted or error-free access, that defects will be corrected, or that the Site is free of harmful components.
Downloading from the internet involves risk. You are responsible for appropriate safeguards and backups.
15) Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, SEVN, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS/REVENUE/GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE, SERVICES, OR PRODUCTS WILL NOT EXCEED THE GREATER OF (A) USD $500 OR (B) THE AMOUNT YOU PAID TO SEVN FOR THE PRODUCT/ SERVICE GIVING RISE TO THE CLAIM.
Some jurisdictions don’t allow certain limitations—your rights may vary.
16) Indemnification
You agree to indemnify and hold harmless SEVN and our affiliates, officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from: (i) your use of the Site, Services, or Products; (ii) your breach of these Terms; (iii) your violation of law or third-party rights; or (iv) your User Content.
17) Force Majeure
We aren’t liable for delays or failure to perform due to events beyond our reasonable control (e.g., natural disasters, war, labor disputes, outages, pandemics, government actions).
18) Dispute Resolution; Arbitration; Governing Law
Before filing a claim, you agree to contact us first to try to resolve informally.
If we can’t resolve within 30 days, any dispute arising out of or relating to these Terms, the Site, Services, or Products will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. A single arbitrator will conduct the arbitration in Los Angeles County, California, in English. Each party pays its own attorneys’ fees and shares arbitration fees as required by the AAA Rules (subject to any fee-shifting the arbitrator may award as permitted by law). The arbitrator may award individualized relief but no punitive damages. The award is final and may be entered in any court with jurisdiction.
These Terms are governed by the laws of the State of California, without regard to conflicts of law.
Class Action Waiver
All claims must be brought in your individual capacity, not as a class or representative action. YOU AND SEVN WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION.
One-Year Limit
ANY CLAIM MUST BE FILED WITHIN ONE (1) YEAR AFTER IT ARISES OR BE FOREVER BARRED.
19) Accessibility
We aim to make our Site usable by everyone. If you have difficulty using or accessing any part of the Site or Services, contact us.
20) Electronic Communications & Signatures
By using the Site or Services, you consent to receive communications electronically and agree that electronic signatures and records have the same force and effect as ink signatures and paper records.
21) Severability; No Waiver
If any provision is unlawful, void, or unenforceable, it will be deemed severed; the rest remains in effect. Our failure to enforce a provision is not a waiver.
22) Assignment; Relationship
You may not assign these Terms without our prior written consent. We may assign at any time. These Terms do not create a partnership, joint venture, employment, or agency relationship.
23) Entire Agreement; Interpretation
These Terms and any policies referenced (including the Privacy Policy and Refund Policy) are the entire agreement between you and SEVN and supersede prior agreements about the Site or Services. Headings are for convenience only. Ambiguities won’t be construed against the drafter.